Lateness & Cancellation Policy


Please always plan to arrive at least 15 minutes early to be ready for your treatment in the recliner at your appointment time.
Because of the nature of the community acupuncture setting, if you are more than 10 minutes late, our practitioners will not be able to see you and you will be asked to pay for the treatment.


Cancellation Policy

Please be reminded that we require 24 hours to cancel appointments. We adhere to this policy in order for practitioners to be paid fairly and for clients to make the best use of the studio.

We only accept cancellations with less than 24 hrs notice by phone and you will be charged the full rate for missed appointments. You may leave us a voicemail if you call in at a time when our receptionist is away from the desk. We also ask that you cancel your appointment via the online booking system if you have access to it so the spot can be freed up to others.

We do not accept cancellations with less than 24 hrs notice by email. If you need to change or cancel an appointment with more than 24 hrs notice you are welcome to do so via our online booking system or by calling us.

We require clients to settle all outstanding payments before their next appointment. As of October 1st, 2018, online booking access will be unavailable until your account is balanced. Your attention is very much appreciated.

We appreciate your understanding and cooperation. Your support in the sustainability of Six Degrees matters. We look forward to seeing you.